Resources
Welcome to the Kelvin TOP-SET Resources Area.
Here you can find articles and papers on relevant topics and various incident investigation resources, all of which have been specifically designed to help make your investigations more efficient and effective. These materials are designed to complement the development practices taught on the TOP-SET Investigation Courses. However, if you haven’t attended a course, please do not worry; they should work equally well to expand your existing knowledge and skills.
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Should there be any other resources that you would like to see here, please contact us to let us know.
Kelvin TOP-SET Papers
Reporting Tips – How to compile a written report
The purpose of a report is to communicate. Your job, therefore, is to create a straight-forward piece of writing which, step by step, conveys to the readers clearly and unambiguously what happened, why and your recommendations. An investigation is pointless if you do not do this. Continue reading.
- Read online
- Download as PDF (393 KB)
Top Ten Key Interviewing Tips
Don’t rush into the interview. Make sure you have thought of questions you want to ask and what you need to know. But be flexible; be able to follow where the interviewee leads if it seems likely to yield information. Continue reading.
- Read online
- Download as PDF (373 KB)
Top Ten Tips to help you to carry out a good incident investigation
Do not ‘go it alone’ if you can avoid it. Good investigation requires discussion and it is all too easy to agree with yourself! Different types of people see things from different perspectives and in investigation you want to make use of this. Continue reading.
- Read online
- Download as PDF (340 KB)
Conducting the Analysis - Top 5 Incident Analysis Tips
It is important that you do not rush into the analysis before really checking that you have done all you can to gather the information you need. Some individuals are more likely than others to go for closure, the solution, before all the investigating has been exhausted. Continue reading.
- Read online
- Download as PDF (385 KB)
Top Ten Mistakes Incident Investigators Make
Investigators often rush in immediately and do not give time to thinking through the best way forward: people to be involved in the team, timing of task, who to do what etc. Nothing is gained and much is lost by proceeding in a rushed or haphazard fashion. Continue reading.
- Read online
- Download as PDF (418 KB)
How to Write the Investigation Report
Nobody likes writing reports. Nobody really likes writing anything; this applies to professional writers as much (if not more) than to the rest of us who have to write to communicate, on top of our other responsibilities. Continue reading.
- Read online
- Download as PDF (410 KB)
10 Things to Bear in Mind Whilst Investigating
Nothing is obvious. Most of your information comes from people. Never try to prove a hypothesis; try to disprove it. Continue reading.
- Read online
- Download as PDF (233 KB)
Causality and its Importance
Causality is the admission that you are the source of your manifestations i.e. that things do not just ‘happen’ to you or in your environment. In other words, everything that you attract into your world is coming at you because of something you are projecting out into that world. Continue reading.
- Read online
- Download as PDF (311 KB)
Can we rely on Wikipedia to help us with Root Cause Analysis?
Andrew Morton, Senior Tutor at Kelvin TOP-SET, explores the definition of Root Cause Analysis taken directly from Wikipedia.
It is worth considering, because an appreciation of the errors made in the definition should strengthen our understanding of the fundamentals of RCA. Continue reading.
Changes and Failures
Change and failure are fundamental to every incident. Without change(s) and failure(s) there would be NO incident. Every good investigator will be looking for both changes and failures, but as they do, they should keep in mind that all changes are not failures, and all failures are not changes! Continue reading.
How to apply the unique Kelvin TOP-SET Root Cause Analysis system; An Example
The TOP-SET system of Root Cause Analysis (RCA) has been refined over many years and leads the world in terms of both its simplicity and effectiveness; Continue reading
Special Report - It's No Accident
Kelvin TOP-SET MD DAVID RAMSAY tells RAIL why the company is the leading authority in incident investigation Continue reading
Investment in Prevention
If you think safety is expensive, try having an accident. Kelvin TOP-SET Infographic about the real costs of accidents in the workplace. Click Infographic for larger view.
Invest in Prevention through Investigation
Real Costs of an Incident
An example of the real costs of an accident in the workplace. Download doc
Downloadable Tools
Incident Report Form
Free Incident Report Form for you to download, share and use as you see fit to improve the recording of incidents in your organisation.
- Download as PDF (500 KB)
Incident Costing Calculator
Use this simple tool to work out the real costs of incidents in the workplace. Download doc