The Professional Incident Investigation
& Problem-Solving System

Kelvin TOP-SET Courses

Learn to conduct effective incident investigations

Kelvin TOP-SET Investigation Services

On-demand professional investigation services

Kelvin TOP-SET Software

Explore our breakthrough investigation software

Kelvin TOP-SET teaches incident investigation, root cause analysis and problem solving to make effective recommendations, prevent recurrence and improve performance.

Kelvin TOP-SET is a comprehensive and effective investigation method that is straightforward to use. Since 1986, it has been helping companies in most industrial and business sectors achieve consistent results in over 50 countries.

Clients increasingly use TOP-SET as a problem-solving tool to improve safety, quality, business and environmental performance.

Some TOP-SET Clients:

Port of London
Euro Tunnel
EDF Energy
Transport for London
TATA Steel
  • I had preconceptions about online training as I felt I wouldn't get enough interaction. Well, I was wrong. The interaction level was excellent and far exceeded my expectations.
TOP-SET in Dubai

TOP-SET in Dubai

Thank you to all participants and all companies supporting TOP-SET's increasing presence in the Middle East. The enthusiasm, willingness to share and learn and hospitality never fails to impress us. Here are some images from recent courses (3-Day Senior Investigator...

Why Five?

Why Five?

We are sometimes asked how the Kelvin TOP-SET Root Cause Analysis (RCA) system compares with other RCA systems. Here we will look at the ‘5-Whys’. To make the comparison we first ask, “What does the phrase ‘5-Whys’ imply?” It implies that you have to take five ‘Why’...

TOP-SET Experiences

TOP-SET Experiences

Derek Hibbard – Global Head of HSSEQ Compliance and Performance Improvement at Seadrill - speaks about his experience of the 3-Days Senior Investigator Course, the TOP-SET System and the value TOP-SET brings to his organisation.If you would also like to improve the...

Interviewing for Investigators

Interviewing for Investigators

Kelvin TOP-SET's Managing Director David Ramsay speaks with Lead Tutor and Investigator Noel Kilpatrick about interviewing for investigators.Contact us below to find out more about interviewing in investigations and to discuss your specific requirements. We look...

The Big Picture – Perspective and Proportion

The Big Picture – Perspective and Proportion

One of the biggest problems with our biological makeup is a lack of ability to handle perspective and proportion: to stand back, look at the ‘Big Picture’ and make sense of things; to handle size, from the very small up to the very large. The reason for this is...

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