Learn the fundamentals of the straightforward, logical and practical TOP-SET Incident Investigation method by completing interactive exercises, quizzes and tests. With a foundational understanding of this structured approach to problem solving, users can formulate solutions to learn from and prevent repeat issues, thus saving valuable time and resources.
Learn how to effectively conduct a Root Cause Analysis (RCA) and practise and perfect RCA thinking whilst enhancing your problem-solving skills. The course can be completed online in approximately 4 hours and requires no prior knowledge of Root Cause Analysis.
It is suitable for anyone who may be involved in incident investigation and for those who simply wish to gain a better grasp of the fundamentals of good RCA. Participants are awarded the Kelvin TOP-SET e-RCA Root Cause Analysis certificate on successful completion of the course.