Learn how to effectively conduct a Root Cause Analysis (RCA) and practise and perfect RCA thinking whilst enhancing your problem-solving skills. The elearning course can be completed online in approximately 4 hours and requires no prior knowledge of Root Cause Analysis.
It is suitable for anyone who may be involved in incident investigation and for those who simply wish to gain a better grasp of the fundamentals of good RCA. Participants are awarded the Kelvin TOP-SET e-RCA Root Cause Analysis certificate on successful completion of the elearning course.