Cloud Classroom Refresher Course for Senior Investigators (1-Day)

Summary

The best way to keep your knowledge of TOP-SET Incident Investigation and Root Cause Analysis up-to-date.

TOP-SET Investigator App

The Kelvin TOP-SET Refresher Course for Senior Investigators revises, refreshes and reinforces the concepts introduced on the Senior Investigator Course and enhances delegates’ knowledge of incident investigation and the TOP-SET system.

Designed specifically for those who have previously completed a Kelvin TOP-SET 3-Day Senior Investigator Course, this one-day course not only explores the fundamentals of sound Root Cause Analysis but also looks at the importance of understanding human factors, team dynamics, good leadership, SMART actions, personality bias and ‘blame culture’ in the investigation of incidents. Delegates who complete this course will be well equipped to deal with the investigation of incidents in a professional and consistent manner.

Instruction Method

This course will be delivered in Kelvin TOP-SET's ground breaking Cloud Classroom which uses a variety of online tools to maximise optimal learning.

This virtual course is run on an Open (public) basis remotely also available as an in-house course on request.

On successful completion of the course each participant will be given the latest TOP-SET interactive app. This operates on all platforms, and is of huge practical benefit to everyone while conducting investigations.

Course duration – 8 hours

Kelvin TOP-SET Cloud Classroom Refresher Course Certificate is supplied on successful course completion

*with sufficient internet access

Prerequisites

To qualify for this course, delegates must have completed a Kelvin TOP-SET 3-Day Senior Investigator course after 1st January 2012.*

Participants are also strongly advised to complete the Kelvin TOP-SET e-RCA e-learning Course before attending the Refresher course. Those who book a place on the Kelvin TOP-SET Refresher Course for Senior Investigators and do not already have a login for e-RCA will receive a complimentary time-limited access code. This ensures that all delegates have the opportunity to complete the e-RCA Course prior to attending their Refresher Course.

*Those who completed the Kelvin TOP-SET 3-Day Senior Investigator course prior to January 2012 who wish to refresh their skills are to re-take the Kelvin TOP-SET 3-Day Senior Investigator Course.

There is a minimum internet speed requirement of 15 Mbs. Please test your internet speed here: http://www.speedtest.net/

Technical Requirements

1.Each delegate is required to have their own computer.

2.Broadband Speed check - Visit https://www.speedtest.net/ - click ‘Go’ and wait for your results. Minimum download speed requirements are 15Mbps (suggested minimum upload of 5Mbps). If the download speed is less than 15Mbps, please contact [email protected]

3.This virtual Investigation Course works on any internet browser, e.g. Chrome, Safari, Edge.

Pre-Course Preparatory Tasks (c.25 mins in total)

1.Watching the Kelvin TOP-SET Overview Video

2.Logging in to the Cloud Classroom

3.Carrying out a familiarisation task in Miro (Kelvin TOP-SET’s collaborative platform)

Full details of these (along with the Zoom meeting joining instructions) will be sent in a welcome email 48 hours prior to the course.

Please note that the Pre-Course Preparatory Tasks are essential to an optimal user experience for all delegates and are therefore mandatory.



Show the next months in

Location Venue Dates Time Price exc. VAT   Status
Cloud Classroom - UK/Europe 29 Oct 2020 09:00h – 17:00h 650.00 GBP

Cloud Classroom - UK/Europe

29 Oct 2020

09:00h – 17:00h

650.00 GBP exc. VAT

 

2 Places Available!
2 Places Available!
Cloud Classroom - UK/Europe 26 Nov 2020 09:00h – 17:00h 650.00 GBP

Cloud Classroom - UK/Europe

26 Nov 2020

09:00h – 17:00h

650.00 GBP exc. VAT

 

5 Places Available!
5 Places Available!
Cloud Classroom - UK/Europe 17 Dec 2020 09:00h – 17:00h 650.00 GBP

Cloud Classroom - UK/Europe

17 Dec 2020

09:00h – 17:00h

650.00 GBP exc. VAT

 

4 Places Available!
4 Places Available!
Cloud Classroom - UK/Europe 28 Jan 2021 08:30h – 17:30h 650.00 GBP

Cloud Classroom - UK/Europe

28 Jan 2021

08:30h – 17:30h

650.00 GBP exc. VAT

 

6 Places Available!
6 Places Available!
Cloud Classroom - UK/Europe 25 Feb 2021 08:30h – 17:30h 650.00 GBP

Cloud Classroom - UK/Europe

25 Feb 2021

08:30h – 17:30h

650.00 GBP exc. VAT

 

6 Places Available!
6 Places Available!
Cloud Classroom - UK/Europe 01 Apr 2021 08:30h – 17:30h 650.00 GBP

Cloud Classroom - UK/Europe

01 Apr 2021

08:30h – 17:30h

650.00 GBP exc. VAT

 

6 Places Available!
6 Places Available!
Cloud Classroom - UK/Europe 27 May 2021 08:30h – 17:30h 650.00 GBP

Cloud Classroom - UK/Europe

27 May 2021

08:30h – 17:30h

650.00 GBP exc. VAT

 

6 Places Available!
6 Places Available!
Cloud Classroom - UK/Europe 29 Jun 2021 08:30h – 17:30h 650.00 GBP

Cloud Classroom - UK/Europe

29 Jun 2021

08:30h – 17:30h

650.00 GBP exc. VAT

 

6 Places Available!
6 Places Available!
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Client Perspective:

“The online course was expertly run with none of the digital glitches often encountered on remote platforms. I was surprised to hear that this is a very new product. Jamie knew the subject and material inside-out and used the digital classroom and storyboard effortlessly. Clearly TOP-SET have evolved their world-class courses into world-class online courses.” Mike Pennefather, IntegraCertified

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Team Exercises

Online Collaborative Working

Collaborative working combined with practical case studies embeds learning and prepares delegates for real-life investigation situations. Furthermore, by utilising the online collaboration tools in the Kelvin TOP-SET Cloud Classroom, delegates will be better prepared to run investigations when they are unable to be ‘on-site’.

Learning Outcomes Include:

  • To revise and refresh and reinforce the participants' knowledge and understanding of the Kelvin TOP-SET incident investigation system
  • To introduce new ideas and techniques in Root Cause Analysis. Delegates should be able to confidently critique an RCA by the end of the course
  • To revisit SMART actions and their importance; when, how & where they can be made
  • To discuss human factors as they impact on all incidents
  • To explore the differences between blame, fault and responsibility
  • To establish the key features of good team leadership
  • To raise awareness of personality bias and its impact on investigation.
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Remote Group Exercises

Online Resources for Delegates

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Available as Downloads

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Easy-to-navigate Cloud Classroom

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Cloud Classroom

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Miro familiarisation