Cloud Classroom Refresher Course for Senior Investigators (1-Day)

Summary

The best way to keep your knowledge of TOP-SET Incident Investigation and Root Cause Analysis up-to-date.

The Kelvin TOP-SET Refresher Course for Senior Investigators revises, refreshes and reinforces the concepts introduced on the Senior Investigator Course and enhances delegates’ knowledge of incident investigation and the TOP-SET system.

Designed specifically for those who have previously completed a Kelvin TOP-SET 3-Day Senior Investigator Course, this one-day course not only explores the fundamentals of sound Root Cause Analysis but also looks at the importance of understanding human factors, team dynamics, good leadership, SMART actions, personality bias and ‘blame culture’ in the investigation of incidents. Delegates who complete this course will be well equipped to deal with the investigation of incidents in a professional and consistent manner.

Instruction Method

This course will be delivered in Kelvin TOP-SET's groundbreaking Cloud Classroom which uses a variety of online tools to maximise optimal learning.

This virtual course is run on an Open (public) basis remotely also available as an in-house course on request.

On successful completion of the course each participant will be given the latest TOP-SET interactive app. This operates on all platforms, and is of huge practical benefit to everyone while conducting investigations.

Course duration – 8 hours

Kelvin TOP-SET Cloud Classroom Refresher Course Certificate is supplied on successful course completion

*with sufficient internet access

Prerequisites

To qualify for this course, delegates must have completed a Kelvin TOP-SET 3-Day Senior Investigator course after 1st January 2012.*

Participants are also strongly advised to complete the Kelvin TOP-SET e-RCA e-learning Course before attending the Refresher course. Those who book a place on the Kelvin TOP-SET Refresher Course for Senior Investigators and do not already have a login for e-RCA will receive a complimentary time-limited access code. This ensures that all delegates have the opportunity to complete the e-RCA Course prior to attending their Refresher Course.

*Those who completed the Kelvin TOP-SET 3-Day Senior Investigator course prior to January 2012 who wish to refresh their skills are to re-take the Kelvin TOP-SET 3-Day Senior Investigator Course.

There is a minimum internet speed requirement of 15 Mbs. Please test your internet speed here: http://www.speedtest.net/

Technical Requirements

1.Each delegate is required to have their own computer.

2.Broadband Speed check - Visit https://www.speedtest.net/ - click ‘Go’ and wait for your results. Minimum download speed requirements are 15Mbps (suggested minimum upload of 5Mbps). If the download speed is less than 15Mbps, please contact [email protected]

3.This virtual Investigation Course works on any internet browser, e.g. Chrome, Safari, Edge Firefox (Internet Explorer, Microsoft Edge not advised)

Pre-Course Preparatory Tasks (c.25 mins in total)

1.Watching the Kelvin TOP-SET Overview Video

2.Logging in to the Cloud Classroom

3.Carrying out a familiarisation task in Miro (Kelvin TOP-SET’s collaborative platform)

Full details of these (along with the Zoom meeting joining instructions) will be sent in a welcome email 72 hours prior to the course.

Please note that the Pre-Course Preparatory Tasks are essential to an optimal user experience for all delegates and are therefore mandatory.

Duration (in days)