TOP-SET ExperiencesDerek Hibbard – Global Head of HSSEQ Compliance and Performance Improvement at Seadrill – speaks about his experience of the 3-Day Senior Investigator Course, the TOP-SET System and the value TOP-SET brings to his organisation. If you would also like to improve the quality of investigations with a simple, logical and practical tool to save management time and add organisational …

Kelvin TOP-SET’s Managing Director David Ramsay speaks with Lead Tutor and Investigator Noel Kilpatrick about interviewing for investigators. Contact [email protected] / +44 (0) 1475 560 007 to find out more about interviewing in investigations and to discuss your specific requirements.

One of the biggest problems with our biological makeup is a lack of ability to handle perspective and proportion: to stand back, look at the ‘Big Picture’ and make sense of things; to handle size, from the very small up to the very large. The reason for this is simple: for almost our entire evolutionary history we have been nomadic …

For readers who have attended a Kelvin TOP-SET Investigators Course you are most likely familiar with the bookmark we used to include as part of the Investigator’s Kit. Over the years, we regularly get asked to send these out (in batches) as many people use them as prompts during investigations (as well as bookmarks!) However, as we’re currently unable to …

We at Kelvin TOP-SET make use of a Storyboard system for recording the progress of our investigations prior to completing a root cause analysis. The idea is not unique. Storyboarding is primarily used in the Film Industry, where animations and film clips are planned out in advance. We certainly advocate the concept of Storyboarding for planning, but we take the …

It’s our business to provide companies with a standardised and structured investigative process. Consequently, we are often asked, “what are the key features to consider?”. Here is a synopsis, which might help you focus your thoughts. Much of what follows depends on the size of your company, but we hope the suggestions stimulate some debate. 1.          Have you considered setting …

‘The single biggest problem in communication is the illusion that it has taken place.’ George Bernard Shaw Underpinning every difficulty or problem is poor communication in one form or another. Language, cultural or gender differences aside, a multitude of blocks combine to distort communication, create misunderstandings and even conflict. It is one of the hardest things to get inside the …

If you are heading up an incident investigation, no doubt you are already in a leadership role. You will have reached that position because you meet the brief of what makes a good leader. But when it comes to leading an investigation, the qualities required are slightly different. Tight control of the situation and an understanding of your team are …