Kelvin TOP-SET in-person incident investigation training courses are held globally, year-round, to be accessible for most. This is useful when you have only 1 or 2 people needing to be trained at different times, but if you have a team of people who need to be trained, then we can come to you.
It’s less well known that Kelvin TOP-SET can run the 1-Day Investigator Course or 3-Day Senior Investigator Course in your own organisation for up to 12 delegates, at any suitable location. There’s also the option to have a Train-the-Trainer session should you wish to develop your own in-house training solution.
There are many benefits of running in-company training both at an organisational level and at a delegate level. Explore the advantages below.
Savings
Standardisation
Receiving in-company training also enables a standardisation of investigative practice across your organisation. With everyone using and being familiar with one method of investigation, and therefore speaking the same common language, it is far easier to carry out investigations efficiently and learn from them effectively. Post-investigation recommendations can be communicated and put in place easily because there is a shared understanding of the investigation method and how findings are reached. Additionally, with in-company training, there is ‘buy-in’ at every level of the organisation.
Ownership
It’s important to be ready to investigate, so proactive training of personnel means you will always be prepared when time is of the essence. It makes sense to have a continual investigation resource for whenever it’s required. With TOP-SET in-company training, you can develop the infrastructure to manage investigations regardless of the size of your organisation. Personnel can be trained at a level that suits their involvement in investigations, whether that’s just to have an awareness of how they are done, to be part of an investigation team, or to lead investigations, there is a course to meet those needs. Once you have a robust internal investigation capability, you can adopt the TOP-SET System to use as your own.
Ownership
Having TOP-SET as your company’s investigation method means there will be consistency and therefore efficiency in the investigation process, as well as the findings. However, this doesn’t mean there will be a one-perspective approach. A rich resource of investigators means teams can be diverse, which mitigates against potential investigator bias that could otherwise occur. At the heart of the TOP-SET Process of Investigation is open, objective thinking, which is only increased when there are various perspectives and a well-trained team.
When delegates are trained within the same system and at the same time, methods of deciding the level of investigation, setting up investigation terms of reference and reporting can all be consistent. Investigation findings are arrived at and presented in the same way having followed the same process, providing clarity for all involved.
The point of investigating, after all, is to learn from incidents to prevent future reoccurrence, so making this as cost-effective and streamlined as possible with in-company training can enable this. If you would like to talk to us about holding in-company training, please use the contact form on this page or call us to see how we can facilitate your company’s incident investigation training.
