Cloud Classroom Incident Investigation Course (2-Days)
Kelvin TOP-SET Cloud Classroom Technology
- Remote learning using world-leading technology – The Kelvin TOP-SET Cloud Classroom environment ensures an optimal digital learning experience
- Active case studies & tasks where delegates are divided into investigation teams (which mirrors ‘real-life’ scenarios)
- One highly experienced TOP-SET Tutor to 6 participants (lots of individual coaching time)
- Regular course dates to fit with work schedules
- Knowledge/understanding test

Highly Practical Virtual Environment
Delegates undertake a range of online, practical exercises and interactive case-study work to reinforce the learning points. Active participation is encouraged throughout the course to give participants the chance to share experiences and interact with each other and the Kelvin TOP-SET Tutor.
Continuous assessment with feedback is included in the course, along with homework exercises to maximise the learning experience and to ensure mastery of the process.

The TOP-SET Indicators
Participants are also given free 30-day access to a follow-up e-RCA course to further practise and embed the learning of this essential skill for carrying out investigations. Note this must be completed to receive the course certificate, it is part of the course.
Learning Outcomes Include:
- understand and appreciate the value of the TOP-SET process
- know how to write an effective Incident Statement
- be able to plan an investigation
- know how to conduct an effective interview
- use the TOP-SET Indicators to collect data/evidence
- be able to build a TOP-SET Storyboard with timelines
- improve co-operation and teamwork
- be able to carry out comprehensive Root Cause Analyses
- be able to make impactful SMART actions and recommendations

Extensive online interaction
Online Resources for Delegates

Available as Downloads

Easy-to-navigate Cloud Classroom
The Kelvin TOP-SET App
In addition to receiving a Kelvin TOP-SET Incident Investigation (CC) Certificate on successful course completion, each participant will be given the latest TOP-SET interactive app which:
- is a valuable and practical tool that outlines the TOP-SET process
- provides helpful reminders to improve investigation quality
- promotes consistency of approach
- works on all operating systems

TOP-SET Investigation App