Cloud Classroom Incident Investigation Course (2-Days)

Summary

Learn to use the TOP-SET Investigation System to conduct your own incident investigations.

This is an online course that Kelvin TOP-SET Senior Tutors have developed to teach the fundamentals of investigation at the highest level possible in a virtual environment. It goes well beyond a webinar lecture and permits considerable tutor-class interaction, as well as practice working as teams in virtual classrooms using digital Storyboard and Root Cause Analysis charts.

This comprehensive course will enable participants to conduct an investigation using effective problem solving.

It also includes a three-hour CPD accredited e-learning program to consolidate learning after completion of the course.

The Kelvin TOP-SET Cloud Classroom Incident Investigation Course:

• teaches the fundamentals of the TOP-SET system for investigation team members
• equips participants with the skills to run investigations, including the formation of an investigation team
• provides opportunities to practise and hone skills in planning, investigating, analysing and formulating recommendations
• instructs participants in the fundamental skills of interviewing for investigation
• raises awareness of the importance of human factors during an investigation

Schedule

Course Details

This course teaches participants the ideas underpinning the TOP-SET methodology, and the specific steps of the process of investigating an incident using TOP-SET. The course covers every aspect of investigating an incident including forming a team, formulating the Incident Statement, planning the investigation, gathering data, good practice in Interviewing, Storyboarding with timelines, Root Cause Analysis and formulating SMART actions, as well as the importance of human factors in the investigation process.

Online Collaborative Working

Collaborative working combined with practical exercises embeds learning and prepares delegates for real-life investigation situations. Furthermore, by utilising the online collaboration tools in the Cloud Classroom, delegates will be better able to participate in real investigations remotely.

Who is this Incident Investigation Course for?

This course is designed for anyone required to carry out and conduct investigations and solve challenging problems in their organisation.

Instruction Method

This course will be delivered in Kelvin TOP-SET's groundbreaking Cloud Classroom which uses a variety of online tools to optimise learning.

This virtual course is run on an Open (public) basis remotely, also available as an in-house course on request.

Course duration – 16 hours

Kelvin TOP-SET 2-Day Incident Investigation Course (CC) Certificate is supplied on successful course completion

Prerequisites

There are no pre-requisites to attend this course. However, there are a few technical requirements and preparatory tasks.

Technical Requirements

1. Each participant is required to have their own computer.
2. Each participant is to carry out a broadband Speed check - Visit https://www.speedtest.net/ - click ‘Go’ and wait for your results. Minimum download speed requirements are 15Mbps (suggested minimum upload of 5Mbps). If the download speed is less than 15Mbps, please contact [email protected].
3. This virtual Investigation Course works on any internet browser, e.g. Chrome, Safari, Edge Firefox (Internet Explorer, Microsoft Edge not advised)

Pre-Course Preparatory Tasks (c.25 mins in total)

1. Watching the Kelvin TOP-SET Overview Video
2. Logging in to the Cloud Classroom
3. Carrying out a familiarisation task in Miro (Kelvin TOP-SET’s collaborative platform)

Full details of these (along with the Zoom meeting joining instructions) will be sent in a welcome email 72 hours prior to the course.

Please note that the Pre-Course Preparatory Tasks are essential to an optimal user experience for all delegates and are therefore mandatory.

Duration (in days)