by kelvintop-set | May 17, 2021 | News
Kelvin TOP-SET’s Managing Director David Ramsay speaks with Lead Tutor and Investigator Noel Kilpatrick about interviewing techniques for investigators. Contact us below to find out more about interviewing in investigations and to discuss your specific...
by kelvintop-set | Oct 8, 2020 | News
One of the biggest problems with our biological makeup is a lack of ability to handle perspective and proportion: to stand back, look at the ‘Big Picture’ and make sense of things; to handle size, from the very small up to the very large. The reason for this is...
by kelvintop-set | Apr 3, 2020 | News
For readers who have attended a Kelvin TOP-SET Investigators Course, you are most likely familiar with the bookmark we used to include as part of the Investigator’s Kit. Over the years, we regularly get asked to send these out (in batches) as many people use the...
by kelvintop-set | Nov 15, 2019 | News
We at Kelvin TOP-SET make use of a Storyboard system as an investigation tool for recording the progress of our investigations prior to completing a root cause analysis. The idea is not unique. Storyboarding is primarily used in the film industry, where animations and...
by kelvintop-set | Oct 3, 2019 | News
It’s our business to provide companies with a standardised and structured incident management process. Consequently, we are often asked, “what are the key features to consider?”. Here is a synopsis for standardising your accident or incident reporting procedure, which...
by kelvintop-set | Feb 27, 2019 | News
‘The single biggest problem in communication is the illusion that it has taken place.’ George Bernard Shaw Underpinning every difficulty or problem is poor communication in one form or another. Language, cultural or gender differences aside, a multitude of blocks...
