The 5 Whys of Root Cause Analysis

The 5 Whys of Root Cause Analysis

We are sometimes asked how the Kelvin TOP-SET Root Cause Analysis (RCA) system compares with other RCA systems. Here we will look at the ‘5-Whys’ of root cause analysis. To make the comparison we first ask, “What does the phrase ‘5-Whys’ imply?” It implies that you...
TOP-SET Investigation Course Experience

TOP-SET Investigation Course Experience

Derek Hibbard – Global Head of HSSEQ Compliance and Performance Improvement at Seadrill – speaks about his experience of the 3-Days Senior Investigator Course, the TOP-SET System and the value TOP-SET brings to his organisation. If you would also like to improve...
Interviewing Techniques for Investigators

Interviewing Techniques for Investigators

Kelvin TOP-SET’s Managing Director David Ramsay speaks with Lead Tutor and Investigator Noel Kilpatrick about interviewing techniques for investigators. Contact us below to find out more about interviewing in investigations and to discuss your specific...
The Big Picture: Proportion and Perspective

The Big Picture: Proportion and Perspective

One of the biggest problems with our biological makeup is a lack of ability to handle perspective and proportion: to stand back, look at the ‘Big Picture’ and make sense of things; to handle size, from the very small up to the very large. The reason for this is...
Useful Coaching and Investigation Questions

Useful Coaching and Investigation Questions

For readers who have attended a Kelvin TOP-SET Investigators Course, you are most likely familiar with the bookmark we used to include as part of the Investigator’s Kit. Over the years, we regularly get asked to send these out (in batches) as many people use the...