PPE for NHS Scotland Workers

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One of the main challenges NHS Scotland faces at present is the lack of effective personal protective equipment (PPE) for nurses and doctors to protect themselves from catching coronavirus while caring for those in need.  Kelvin TOP-SET’s IT Manager, Scott Bowden and his wife Isla, have been working around the clock to produce protective masks and mask strips for local hospitals. They are working full-time from home and homeschooling their two children, but saw an opportunity to help …

Useful Investigation & Coaching Questions

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For readers who have attended a Kelvin TOP-SET Investigators Course you are most likely familiar with the bookmark we used to include as part of the Investigator’s Kit. Over the years, we regularly get asked to send these out (in batches) as many people use them as prompts during investigations (as well as bookmarks!) However, as we’re currently unable to …

Kelvin TOP-SET COVID-19 Response

COVID-19

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We are carefully monitoring the global situation. Based on the latest advice from the UK Government to reduce all “non-essential contact with others and to stop all unnecessary travel” we have decided that in the interests of health of delegates, tutors and staff to postpone all public Kelvin TOP-SET Incident Investigation Courses until at least the end of May. However, …

Big or Small, TOP-SET can do it all

Big or Small, TOP-SET can do it all

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The TOP-SET Investigation System is simple, straightforward and easy to use. We make no apology for following the KISS principle. If we have to teach a wide variety of individuals, with different skills and abilities, we have to provide a straightforward and easy-to-understand system. What’s more, many who use our system have English as their second language, so jargon and …

Tutor Development Course Brochure

Kelvin TOP-SET Tutor Development Course

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Organizations need one standardized approach to investigating incidents and solving problems in order to consistently and accurately analyze and trend company-wide issues. To have full control of how and when incident investigation, problem solving and root cause analysis training takes place, fits in with organizational planning. It is also the most cost-effective means to develop the number of individuals required. …

3-Day Senior Investigator Course Brochure

Kelvin TOP-SET 3-Day Senior Investigator Course

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When major incidents happen, organizations need Lead Investigators who have an array of well-honed skills to quickly and effectively navigate complex incident investigations and prevent recurrence. The 3-Day Senior Investigator Course teaches individuals how to use the Kelvin TOP-SET Incident Investigation System to investigate all types / levels of incidents, take ownership of the investigation and manage the various challenging …

1-Day Investigator Course Brochure

Kelvin TOP-SET 1-Day Investigator Course

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Delegates learn to utilise the Kelvin TOP-SET Incident Investigation System to efficiently and effectively investigate incidents to solve problems and improve organisational performance. This qualification is an entry-level course for anyone who carries out investigations within their organisation and/or who may be part of a larger investigation team. Kelvin TOP-SET instructors use their extensive, ‘real-world’ investigation experience to teach the …

Smart Simplicity

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You may have noticed that one of TOP-SET’s straplines is ‘Simply Consistent’. This is not to say that the TOP-SET investigation system is simple (often a term connoting negativity). Nor is it to say that it is so complicated that only a few will understand and be able to do it. It is used because, as Leonardo DaVinci said, “simplicity …