How to Standardise Investigations

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It’s our business to provide companies with a standardised and structured investigative process. Consequently, we are often asked, “what are the key features to consider?”. Here is a synopsis, which might help you focus your thoughts. Much of what follows depends on the size of your company, but we hope the suggestions stimulate some debate. 1.          Have you considered setting …

Investigation – a Beginning and an End

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Where does an investigation start and where does it end? That’s a question that exercises us all at Kelvin TOP-SET, because we profess to be the investigation experts. The start is possibly easier to identify than the end: the start begins with an incident or event that requires investigation. That event can be good or bad. There is no harm …

What’s in a Name?

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Accidents, or incidents as we prefer to call them, almost certainly occur because something has changed. Just look at the published details of any major incident and you will see details such as: a software change, a design change, a timetable change, and so on. Obviously, the key word here is change. Large changes are easy to spot, or so …

‘Soft’ Skills for Safety: Finding the Right People

‘Soft’ Skills for Safety: Finding the Right People

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Technical skills and qualifications are the first thing employers look for when it comes to individuals meeting their list of job requirements. Various so-called ‘soft skills’ are sought after too, but only secondary to someone’s ability to do the job. But even when this is easily accomplished, things can still go wrong. In safety terms, the majority of incidents occur …

Safety & Health Practitioner

‘Investigation – Good Medicine’

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We can be fairly confident in saying that virtually nothing can be achieved without investigation. We investigate from our first steps and continue through the rest of our lives. In our professional life, investigation is part of planning, design, risk assessment and almost everything else. It is therefore unfortunate when companies think that investigation is just a health and safety …

Addressing Human Failure

Addressing Human Failure

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This is a topic that provokes much debate and, as a consequence, deserves attention. Around this topic we have comments worldwide such as:“This is just a technical investigation“;“We have a no blame policy in our company”;“We do not acknowledge human failure only organisational failure“. Before dealing with these issues, we must make two points clear: 1.  Almost all failures can …

Stronger Together

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There was a post on LinkedIn recently that showed a dog being rescued from a weir; the dog was stuck and distressed. Spotting this, a young man went down into the water to try to reach the animal but could not manage a rescue without putting himself in real danger. However, a group of passers-by saw their plight, man and …

History Repeats Itself

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Why is that, you ask? Because no one ever listens. We have just witnessed a catastrophic event in Paris. What caused the fire? No one knows, or no one is prepared to say, at the time of writing. But there’s a ring of history here, or what we call ‘Similar Events’ in TOP-SET: the fire at Windsor Castle and the …

A look at the key factors in applying a professional investigation methodology

Webinar: On Demand Stream

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A look at the key factors in applying a professional investigation methodology. Summary: In this webinar, SHP Editor Ian Hart will sit with David Ramsay, Group Managing Director, Kelvin TOP-SET, in a one-to-one interview, where listeners too will have the chance to put their questions to David. https://protect-eu.mimecast.com/s/exQMCp8jjsq8Np9tPck0O?domain=workcast.com

Benefits of adopting an incident investigation methodology

Webinar: Benefits of adopting an incident investigation methodology

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Overview There are huge benefits from adopting a professional investigation methodology. Investigation is something that we all do naturally; we are born with both the need to learn and apply this new knowledge. This is how we develop as individuals. Companies must be ‘learning organisations’, otherwise they cannot adapt and grow. We can easily understand that when incidents occur, particularly …