With the health of the world’s citizens under the microscope during the current coronavirus outbreak, this week we pay close and deserved attention to our mental health in the U.K. Initiated by the Mental Health Foundation, and as a response to the pandemic in particular, the focus is firmly on kindness. At a critical point for many, who are perhaps …

Kelvin TOP-SET recently achieved ISO 45001: 2018, migrating from BS OHSAS 18001: 2007.   Kelvin TOP-SET also holds the ISO 9001: 2015 quality management regarding the delivery of its products and services.  ISO 45001 is structured around greater engagement with staff and workers, and a proactive approach to the identification of risks and how to mitigate them. The aim of course to prevent any incidents from occurring.  As part of the …

TOP-SET is much more than a health and safety investigation tool; it is a problem-solving system that, if used effectively, can help us learn from a problem or incident to prevent recurrence. It is crucial to share the lessons learned from investigations so that others can act upon them and benefit from experience. Mistakes happen, bad judgement and bad management …

A message from Kelvin TOP-SET’s Managing Director, David Ramsay

One of the main challenges NHS Scotland faces at present is the lack of effective personal protective equipment (PPE) for nurses and doctors to protect themselves from catching coronavirus while caring for those in need.  Kelvin TOP-SET’s IT Manager, Scott Bowden and his wife Isla, have been working around the clock to produce protective masks and mask strips for local hospitals. They are working full-time from home and homeschooling their two children, but saw an opportunity to help …

For readers who have attended a Kelvin TOP-SET Investigators Course you are most likely familiar with the bookmark we used to include as part of the Investigator’s Kit. Over the years, we regularly get asked to send these out (in batches) as many people use them as prompts during investigations (as well as bookmarks!) However, as we’re currently unable to …

We are carefully monitoring the global situation. Based on the latest advice from the UK Government to reduce all “non-essential contact with others and to stop all unnecessary travel” we have decided that in the interests of health of delegates, tutors and staff to postpone all public Kelvin TOP-SET Incident Investigation Courses until at least the end of May. However, …

The TOP-SET Investigation System is simple, straightforward and easy to use. We make no apology for following the KISS principle. If we have to teach a wide variety of individuals, with different skills and abilities, we have to provide a straightforward and easy-to-understand system. What’s more, many who use our system have English as their second language, so jargon and …

Organizations need one standardized approach to investigating incidents and solving problems in order to consistently and accurately analyze and trend company-wide issues. To have full control of how and when incident investigation, problem solving and root cause analysis training takes place, fits in with organizational planning. It is also the most cost-effective means to develop the number of individuals required. …